Techs4Techs Privacy Policy

Welcome to Techs4Techs! We invite you to read this privacy policy, which describes our privacy practices, including how and when we handle the member and visitor information collected and created through your use of Techs4Techs.

What is this document?

This policy is a part of the Techs4Techs Member Agreement, and it controls over any conflicts with that agreement. Please read this policy carefully. By visiting, joining, or using Techs4Techs, or otherwise indicating that you agree to this policy, you consent to and authorize our using your personal information as described in this policy. If you don’t consent to us using your information as described, please stop using Techs4Techs and, if you are a member, delete your account. Please contact us at admin@techs4techs.com if you have any questions or concerns.

Who or what is Techs4Techs?

 

We are a subscription service that provides our members a platform to communicate with one another on various topics related to their work as technicians. We use “Techs4Techs” here to refer to the Techs4Techs.com website and our iOS and Android apps (also referred to as our “Services”) that provide you with access to that platform. We also use “Techs4Techs” to refer to Iracema Properties, LLC (619 Metairie Road, Metairie, Louisiana 70005), which owns and operates our Services.

What are Techs4Techs’s rules and expectations about member privacy and information?

Techs4Techs can be a great way for members to come together and communicate on various topics. To make it work, we have some clear ground rules and expectations about member information and privacy:

Š              Don’t share your personal account with someone else.

o   It’s important to Techs4Techs that members be who they say they are. If you share your account, it’s not clear who is behind your name.

Š              Don’t gather information from Techs4Techs, either manually or using automation (such as through scripts, robots, crawlers or spiders).

Š              We know that you do not want spam or marketing phone calls from third parties, so we will never sell or rent your personal information to third parties, and we won’t share it with a third party unless we have your authorization. Similarly, it is never OK for you to give, sell, rent, or otherwise share a fellow member's information from Techs4Techs to third parties. You hereby authorize us to share your information with Iracema Properties, LLC’s affiliates, including Bemana, LLC, and authorize said affiliates to contact you for employment opportunities.

Violating any of the above or other aspects of the Techs4Techs Member Agreement may lead to a loss of account privileges, potentially including a permanent ban from Techs4Techs.

What information does Techs4Techs collect, and how?

Techs4Techs collects information a few different ways:

We collect information from you, when you give it to us directly or give us the OK to get it from another source.


For example, when you register for Techs4Techs, you voluntarily provide your name, profile photo, email address, employment information, and similar information. Here are some other ways that you might provide us with information: If you decide to invite new members to join Techs4Techs, you might share their residential or email address with us, or share your contacts with us, so we can send an invitation and follow-up reminders on your behalf.

Š              If you use Facebook to register for or log in to Techs4Techs (or later connect your accounts), you authorize Facebook to share your personal information with us, including your email address and publicly available information about you and your Facebook friends.

Š              If you want to help your fellow members and Techs4Techs get to know you better, you may share information about yourself in your profile — your interests, expertise, and work experience.

Š              If you want to communicate with other members and share Content (as defined in our member agreement), you might post something on Techs4Techs.

Š              If you contact us with a support request or comments, you may provide us with your contact information and a description of the issue so we can respond.

We collect information from your browser, computer, or mobile device, which provide us with technical information when you use Techs4Techs as a visitor or member. Like nearly every other online service, we automatically collect technical information created when you visit or use Techs4Techs or read a message from us, including:

Š              Device data, which tells us about the device you’re using: what type and model it is, its operating system and version, its unique identifier, crash data (if applicable), and what settings you’ve enabled. Your device and software settings affect what information your device makes available to us.

Š              Log data, which is automatically recorded by our servers based on data sent by your app or browser. This typically includes the date and time you visited, the browser or app version you used (and its settings), the URLs you came from and go to, your IP address and protocol, and how you used Techs4Techs (for example, which links you clicked on).

Š              Cookie data, which comes from “cookies” (small data files stored on your computer or mobile device) and similar technologies. Cookie data helps us recognize you, remember your preferences, and learn more about you; some, but not all, cookie data is associated with your Techs4Techs account. You can configure your browser to reject cookies, but doing so will prevent you from logging into our website.  

We collect information from our vendors and, in the US, from advertisers. For example, we obtain map information from mapping companies, and an advertiser may provide us with information about whether a sponsored post on Techs4Techs led to purchases.

We collect information from public sources, such as census data, street addresses, property lot maps, and postal address change information. This helps us understand our members and potential areas for expansion.

How do we use the information we collect?

We use information to identify and invite potential new members, and to set up new Techs4Techs communities.

Š              If you decide to invite new members to join Techs4Techs, you might share their residential or email address with us, or share your contacts (or social-media friends list) with us, so we can send an invitation and reminders on your behalf.

Š              We use public sources to help identify potential new members (well, technically, addresses not already associated with a Techs4Techs membership); and, on rare occasions, use that information to send direct-mail invitations.

Š              If you register or log in via Facebook, we may give you the option to invite your Facebook friends to Techs4Techs. Those friends will see some information about you along with your invitation.

Š              If you ask us to notify you when we start offering service to your neighborhood, we keep your request until your neighborhood is established, and then use it to notify you as requested and to help verify you as a resident.

We use information to get you started on Techs4Techs:

Š              If you sign up via Facebook or connect your accounts, we use your Facebook information to automatically create your Techs4Techs account, populate your profile, and request a password, so you can log into Techs4Techs in the future without connecting through Facebook.

Š              Once you register, your personal information is used to populate your profile.

Š              For business or other special accounts, we may verify your address using third-party or publicly available sources, such as business listings or your website.

We use information to operate Techs4Techs and to improve our products and features:

Š              To help you publish Content and view and respond to Content from other members, based on your settings and posting selections.

Š              To highlight popular topics or resources.

Š              To help support businesses recommended by Techs4Techs members.

Š              To respond to your support requests and comments.

Š              To test and evaluate potential new products and features on Techs4Techs.

Š              To diagnose and resolve problems, analyze trends, and monitor aggregate usage and resource needs.

Where available, we use information to provide and improve sponsored posts and other commercial offerings. Privacy is an important tenet on Techs4Techs, so we do not give your personal information to advertisers without your authorization. Rather, we use information:

Š              To measure whether a sponsored post was interesting to members.

Š              To measure whether a sponsored post was effective for the advertiser.

Š              To help target offers and other ads, based on what we think will be interesting to you.

What choices do you have?

We work to give you control over what and how you choose to share on Techs4Techs.

You have choices about sharing your profile information:

Š              You decide how much personal information to share in your personal profile.

You have choices about invitations and reminders:

Š              If you aren’t a member and don’t want to receive invitations or reminders, please contact us at admin@techs4techs.com to opt-out of future email invitations or reminders or to ask us to amend or delete any personal information about you.

You have choices about whether, how, and with whom you share Content:

Š              You can share Content with other Techs4Techs members, in the form of a private message from you to another member, or a post, reply, or comment shared with the Techs4Techs community.

Š              Posts, replies, and comments are visible to all Techs4Techs members.

Š              You can edit your posted Content or delete it from Techs4Techs as long as your account is active, with the limited exceptions noted below.

o   Private message threads from you to a specific member can only be deleted from your side, not from the inbox of the recipient(s).

o   Your public posts (but not comments and replies) can be individually deleted or edited by you. Please note that deleting a post will result in removal of all replies to that post too.

You have choices about the emails and notifications we send you:

Š              By default, we subscribe you to email messages/push-notifications for the topics in which you express interest during registration. You can change your preferences about receiving such messages/push notifications in the app settings. Certain member-related administrative emails cannot be turned off; the only way to end those is to delete or deactivate your Techs4Techs account.

If you granted Techs4Techs access to geolocation information from your mobile device, you can revoke that grant at any time by changing the settings on your mobile device.

You may choose to deactivate or delete your account:

Š              You can deactivate your account in the app settings.

o   Account deactivation ends all email/push notifications.

o   Content you shared before deactivating will remain in the Techs4Techs forums, attributed to a limited member profile with your name and photo.

Š              You can also delete your account in the app settings. Account deletion cannot be undone.

o   Account deletion ends all email/push notifications.

o   Account deletion deletes all of your previously posted Content and all data relevant to you except that: (a) private messages may remain visible to the recipient(s); and (b) we may retain account records to the extent we believe necessary for legal, safety, or other legitimate reasons.

o   Because deletion removes your account information from our systems, you may in the future receive new invitations to join Techs4Techs.

How does Techs4Techs share information about me with third parties?

Techs4Techs is a platform for technicians to share helpful information with each other. To that end, we make the Content you post on Techs4Techs, such as posts, replies, messages, and profile information, available to other Techs4Techs members based on the preferences in your settings, the preferences on the Content you provide, and as described in this policy.

As we’ve said above, we know that you do not want spam or marketing calls from third parties, so, we will never sell or rent your personal information to third parties (except to our affiliates), and we won’t share it with a third party unless we have your authorization.

A few words about advertising: With respect to advertisers on Techs4Techs in the US (and elsewhere when available), you always have a choice as to whether or how you interact with a sponsored post or other advertisement (for example, by replying or “thanking” them for the post or by clicking to learn more about an offer). If you reply to a sponsored post or other offer, we send your reply to the advertiser, and we may log your interaction as part of tracking the overall effectiveness of the ad.

We may customize the sponsored posts or other ad offerings you see on Techs4Techs based on information from our advertisers, on the demographics of your neighborhood, or on your actions on Techs4Techs. (For example, a home services company might prepare a de-identified scramble, or hash, of customer addresses, to allow us to match that with a similarly de-identified scramble (hash) of addresses of members on Techs4Techs, and use that to offer a special deal to those customers who are Techs4Techs members. Or, if you search on Techs4Techs for a particular product, we might show you ads for providers of that product or related products.) In the future, we may also offer ads that are personalized based on your actions off Techs4Techs; if we do this, we will provide you with notice and choices about it.

Our systems are not currently configured to accept browsers’ “Do Not Track” signals, as no industry-wide standard for handling them has been adopted.

We may present you the option to purchase goods or services (including your subscription as a member) through a third-party payment processor. If you choose to make a such a purchase, we may share your information with the payment processor as necessary to conclude the transaction, as well as with the company or person you’re buying from. Any information that you provide for sharing for this purpose will be subject to their privacy policy.

We may also share aggregated or de-identified information with companies we do business with, including our advertisers (in the US or where available) as well as government agency members or other organizational members.

We may share your personal information with third-party service providers doing work for us. These third parties are contractually required to use it only to provide their service to us, and contractually barred from using it for their own purposes. (For example, we use a company to help test and analyze the performance of our website and mobile applications.)

We may share your information within our “corporate family”, meaning Iracema Properties, LLC, the company that provides Techs4Techs in the United States, and its affiliate, Bemana, LLC d/b/a Bemana Power Recruitment, a technician recruitment firm, to help provide, maintain, and improve Techs4Techs and offer employment opportunities. As we grow and Techs4Techs becomes available in more industries, we may expand our corporate family by establishing subsidiaries or other affiliates in these areas as needed to help us provide Techs4Techs there. Upon or in anticipation of the merger or acquisition of our company and/or all or part of its assets, your personal information may be transferred.

Legal and Safety Reasons. We may retain, preserve, or share your personal information if we have a good-faith belief that (a) we are legally required to do so in response to a legal request (e.g., a subpoena, search warrant, court order, or other request from law enforcement) or (b) that it is necessary or appropriate to do so to protect our rights, property, or safety; to enforce our Member Agreement or any other agreements we have with you; or to prevent physical injury or other harm to any person or entity, including yourself and members of the general public. Our legal team reviews every request received from law enforcement, and we frequently seek modifications of requests that we believe are procedurally flawed or too broad.

What else should you understand about your information and Techs4Techs?

Data Retention. We may retain your information in our server logs, our databases and our records for as long as necessary in light of the purposes set out in this privacy policy, subject to any legal obligations to further retain such information. We may retain your verification-related information for a reasonable period of time, even if you do not complete all verification steps, to assist with future verifications and to prevent abuse of our verification processes. If you decide not to verify the account and would like us to delete the verification information you provided, contact us at admin@techs4techs.com.

Account Security. Techs4Techs uses technical and organizational measures intended to keep your data secure, including using https on our web pages to reduce the risk of unauthorized interception of your communications during your visits to the website. However, the internet is not a fully secure environment and we cannot guarantee that your personal information won’t be intercepted or improperly accessed. Please ensure that you keep your password safe and do not share it with anyone.

Accessing Your Information. You can access much of your Techs4Techs information by logging into your Techs4Techs account.

Other Services and Websites. In using Techs4Techs, you may come across links to websites and services operated by third parties (for example, if a member shares a link to a video on YouTube). These third parties have their own privacy policies, which will apply to your activity if you click on the link and access their website or service. We do not accept any responsibility or liability for such external sites’ privacy and security practices.

Amendment. From time to time we may make changes to this privacy policy. If we materially change our privacy policy, we will take steps to notify you in advance of the change, for example by emailing you or by posting a notice in your neighborhood feed. If you continue to access or use Techs4Techs after the date any revised privacy policy comes into force, you will be deemed to have consented to the revised privacy policy.

Contact Us
Email: 
admin@Techs4Techs.com; 619 Metairie Road, Metairie, Louisiana 70005; Phone: +1 225-773-5278.

Last updated: September 21, 2018